Training Tools, Tips & Resources

Training resources blog by Corexcel. Your connection to everything related to training.

Simply defined, trust is the belief that someone or something is reliable, honest, and effective.

We tend to throw the word around, but what is the true foundation of trust? We are told to trust others, but how do we go about it, and how do we rebuild when trust is broken? How can we trust our co-workers when we are all so different, and have endured our own personal and workplace battles? Our differences can completely change our views on trust. We are similar in that we have all experienced situations that have affected trust in a relationship. We can’t help but remember the rainy days of our past, thus carrying them into our new conditions. Sometimes, even when the sun is out, we are on standby waiting for the storms. Many call it baggage, I like to call it an opportunity for growth. How we go about trusting others is a direct reflection of the trust we have within ourselves. If you do not trust your own judgments, actions, and decisions, you will question the motives of others. Trust can only happen when we are willing to be completely open with each other and ourselves. Trust has two different aspects: Predictive vs. Vulnerability-based.

“There are many reasons teams fail. There’s one proven way to help them succeed.”

Patrick Lencioni

In his book The Five Dysfunctions of a Team, Patrick Lencioni  speaks of predictive vs. vulnerability based trust. Predictive trust comes naturally with time. It says that you and I have worked together long enough or have known each other for a certain amount of time that unsurprisingly we have predictive trust in each other. If I say this, more than likely you will do that. This type of trust which stems from consistent observation is great, but it’s not the kind of trust that builds a great team.

Fall Exercise

Lean how to trust though The Five Behaviors of a Cohesive Team.

Vulnerability based trust, as defined by Lencioni, is “the willingness of people on a team to be vulnerable and human with one another.” When a co-worker says “I don’t know the answer to this,” or “I’ve made a mistake,” or “I’m sorry for what I said to you yesterday, it was uncalled for,” you are experiencing true vulnerability based trust. You should handle these interactions with respect and great care. When you can be completely honest with your colleagues and the team knows that everyone is capable of this, incredible things happen. The team comes together in all their vulnerabilities to work as a unit and  turn those weaknesses into strengths. Vulnerability based trust takes teams to higher levels of greatness, allowing you to gain a true competitive advantage.

I know, trusting someone in such a vulnerable way seems easier said than done. Just remember there is power in reaching that place where there is true confidence among team members that their peers’ intentions are good. When you know there is no reason to be protective or cautious around each other, something miraculous happens. Take a moment to imagine a work environment with complete trust in each other. It’s possible. Getting comfortable with being transparent and open isn’t as far-fetched as you may think. Team development programs like The Five Behaviors of a Cohesive Team will give your team profound insights into themselves and their colleagues. Learn how to build a great team with the important foundation of trust and understanding.

It won’t be easy, but nothing worth having ever is. Well, unless you win the lottery, which seems pretty straight forward and easy to me. But as tantalizing as that seems, building trust with your team members just might be the real jackpot. ♠

Learn more about The Five Behaviors of a Cohesive Team.

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The impact of technology on modern life is difficult to measure. The days of cell phones the size of a 2-liter soda bottle are long gone. We have since grown, not only in technology, but also in our everyday lives. The uses for our cell phones have developed to the point where many people feel lost without them. Life just seems easier when we have our trusted device by our side, and in this case, life just became that much sweeter! Your trusted and true EPIC Accounts desktop version has now gone mobile!Mobile EPIC Accounts

In just a few short months, the EPIC sites used for administering DiSC®, Everything DiSC® and several other products will become more mobile friendly. For those of you who are unfamiliar, EPIC is an online administrative account used to distribute profiles and retrieve reports. EPIC does much more but its features are beyond the scope of this post. Learn more about EPIC on our EPIC Accounts Page. I digress. When you or your employees take an online assessment you will notice a cleaner, more stylish look fully accessible on computers, tablets and cell phones!

The first product to be launched will be Everything DiSC Management. As each new Everything DiSC or Five Behaviors of a Cohesive Team EPIC respondent site is launched, it will be announced on EPIC account home pages which are displayed when administrators login to their account.

I bet you want to know what this means to you? You will now be able to handle all of your EPIC business on the go. Whether you’re enjoying your kid’s events, a date night, or simply in bed and just don’t feel like getting up to get on your desktop computer; don’t worry, EPIC will be available to you with the click of a finger. All you need is a smart device and an EPIC account.

These updates will make using EPIC an even more intuitive and efficient experience for you and your clients. Now if only the rest of our lives were this easy:)

Learn more about EPIC Accounts

Webinar
Thursday, November 19th @ 2PM EST

Part of being an effective communicator is understanding yourself and others.

Did you ever wonder why it is easy to talk to some co-workers and nearly impossible to work with others? Wouldn’t it be great if you knew how people wanted to be approached and if others knew how you like to work? What if people had their needs written all over them?

Is it just that some people are standoffish while others are friendly? Or is it that some people like to work alone while others crave collaboration?

During our free webinar, “How Everything DiSC Can Improve Your Workplace,” you’ll gain insight and practical tips that will help you determine:

  •  Why it is easier to work with some co-workers and harder with others
  •  What is style and how does style impact our ability to communicate?
  •  How can I easily identify others styles?
  •  What can I do to have better relationships with people that are different than me?

Unfortunately this complimentary webinar has already taken place. Visit corexcel.com to learn more about Everything DiSC Profiles.