conflicts Archives -

American Express: 9 Surefire Ways to Destroy Employee Morale

January 3, 2012 Jonelle Comments off

American Express Open Forum – December 28, 2011 There’s more to being a boss than just telling people what to do. It’s about building a rapport and fostering a real relationship with your employees, so that you trust each other and can get things done. Unfortunately, many managers don’t care about their employees’ morale, and […]

Top 5 Blog Posts of 2011

December 29, 2011 Jonelle Comments off

In case you missed it… here are our top 5 blog posts of 2011! Here’s to another year of professional training, employee assessments & continuing education! Who’s Afraid of the Big, Bad Boss? Have you ever heard of the saying, “You don’t quit your job; you quit your boss”? It’s certainly true. Bad management can […]

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Meet Pete: Conflict Resolution and the C Style

August 22, 2011 Jonelle Comments off

Pete’s constructive criticism didn’t seem to go over too well with Marsha. In their recent confrontation, Marsha felt like she was being attacked by Pete. When Marsha accused him of this, Pete rebutted, “I was merely informing Marsha that her idea needs much more fine tuning before being presented to the rest of the group.” […]

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American Express: 9 Surefire Ways to Destroy Employee Morale