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Search Results on conflict resolution

SCENE It’s a busy Wednesday afternoon at ABC Technology, Inc. a mid-sized software and IT company based in Philadelphia, PA. STEVE, a quiet, yet successful Sales Manager, is walking down a long hallway to the coffee station when he overhears a shouting match going on between two of his employees. He finds them and the […]

NCAA March Madness – 5 Tips for Building a Winning Team I grew up playing soccer all my life. At around 8 years old, I started playing for my local league and soon began playing for county and state select teams all the way up into college. Having experienced the need for teamwork, communication and the […]

American Express Open Forum – December 28, 2011 There’s more to being a boss than just telling people what to do. It’s about building a rapport and fostering a real relationship with your employees, so that you trust each other and can get things done. Unfortunately, many managers don’t care about their employees’ morale, and […]